Terms of Service

Effective date: October 16, 2026
Document version: 2026-10-16.1
Operator: LeonardShopping L.L.C., a Texas limited liability company, doing business as Print3d Hive (Colorado trade name / DBA)

These Terms of Service (the "Terms") form a legally binding agreement between you ("you," "User") and LeonardShopping L.L.C. ("Company," "we," "us," "our"), operating the Print3d Hive website, applications, APIs, and related services (collectively, the "Platform" or "Service").

Current status (effective 2026-10-16). Print3d Hive is currently a place to share, download and buy digital design files and how-tos, and to make voluntary donations. Physical ordering (made-to-order prints, maker routing and maker payouts) is paused. The sections of these Terms about physical orders, makers, shipping, returns and payout holds don't apply until we announce that ordering has reopened and post updated Terms. If you placed a physical order before 2026-10-16, those sections still apply to that order.

Paid files. When you buy a file, you get a license to download and use it under the license shown on the listing. Because files are delivered instantly, sales are final once you can download the file, unless the file is broken, missing or not as described. In that case, contact legal@print3dhive.com within 14 days for a fix or a refund. Donations. Donations are voluntary gifts to LeonardShopping L.L.C. (Print3d Hive), a for-profit business. They aren't tax-deductible, don't buy any goods or services, and aren't refundable except for errors or fraud.

By creating an account, signing in, clicking “I agree,” checking an acceptance box, or otherwise using the Service, you accept these Terms and our Privacy Policy. If you do not agree, do not use the Service.

1. Parties, notices, and structure

1.1 Contracting entity. Your contract is solely with LeonardShopping L.L.C. (Texas). “Print3d Hive” is a trade name / DBA; it is not a separate legal entity.

1.2 Notices. Legal notices to the Company may be sent to the notice address or email we publish on the Platform’s About or legal pages (as updated from time to time). Notices to you may be sent to any email associated with your account, posted on the Platform, or delivered via in-product message.

1.3 No professional advice. The Platform is not a law firm, bank, insurer, escrow agent, product safety certifier, or professional engineering firm. Nothing on the Platform is legal, tax, medical, or safety advice.

2. Eligibility and accounts

2.1 Age. You must be at least 18 years old (or the age of majority where you live, if higher) to create an account or place orders.

2.2 Authority. If you use the Service on behalf of an organization, you represent that you have authority to bind that organization, and “you” includes that organization.

2.3 Account types. Accounts may be created via email/password, OAuth providers (e.g., Google, GitHub, X), or privacy-oriented key-only methods we offer. You are responsible for safeguarding credentials, recovery keys, and devices. We are not liable for loss arising from lost keys, compromised passwords, or unauthorized access to your account or devices.

2.4 Pseudonymity. The Platform may emphasize public handles rather than real names. Pseudonymity is not anonymity against lawful process, payment processors, OAuth providers, or security investigations. You remain responsible for your conduct under your true legal identity.

2.5 Accuracy. You agree to provide accurate information where required (including shipping details) and to update it.

2.6 One person, fair use. You will not create accounts to evade bans, manipulate rankings, or commit fraud.

2.7 Suspension. We may suspend, limit, or terminate access at any time for any reason or no reason, including suspected fraud, illegal activity, IP complaints, safety risks, or Terms violations, to the maximum extent permitted by law.

3. How orders work

3.1 Who sells to you. Print3d Hive is the merchant of record for orders placed on the platform. It sells each item to the buyer in its own name, collects the price and any sales tax due, and handles refunds.

3.2 Who makes it. Each physical item is made by an independent maker (a solo maker, shop or print farm) who manufactures it for Print3d Hive under our Maker Agreement. The maker is responsible for making the item safely, from the stated materials and as described. Print3d Hive does not make, design, inspect or certify items, and does not control makers' machines, materials or workshops.

3.3 Designs. Designs and files come from their creators under the license shown on each listing. We don't promise any design is fit for a particular purpose.

3.4 Your remedies. If an item arrives defective, wrong or not at all, contact us under the return policy shown at checkout. We handle the refund or replacement. Report a defect or wrong item within 48 hours of delivery; change-of-mind returns are generally not accepted.

3.5 No employment. Makers and designers are independent. Nothing in these Terms creates an employment, partnership, joint-venture or agency relationship between Print3d Hive and any user.

4. Designs, files, licenses, and intellectual property

4.1 Your content. You retain ownership of content you upload (designs, images, text, files, comments, etc.) (“User Content”), subject to licenses below and third-party rights.

4.2 License to the Company. You grant the Company a worldwide, non-exclusive, royalty-free, transferable, sublicensable license to host, store, reproduce, display, distribute, modify for formatting, and otherwise use User Content as needed to operate, improve, promote, and secure the Service, and to comply with law.

4.3 Your warranties. You represent and warrant that: (a) you own or control all rights needed to upload and license User Content; (b) User Content does not infringe IP, privacy, publicity, or other rights; (c) User Content is not unlawful, defamatory, or fraudulent; (d) any open-source or other license you attach is accurate and authorized.

4.4 Third-party IP. Uploading or offering designs you do not have rights to is prohibited. We may remove content and terminate accounts upon notice of claimed infringement. Repeat infringers may be banned.

4.5 DMCA / IP complaints. Send copyright notices to the contact method designated on the Platform. We may follow a notice-and-takedown process similar to the U.S. DMCA where applicable.

4.6 Platform IP. The Service, trademarks (including Print3d Hive), software, branding, and documentation (excluding User Content) are owned by the Company or its licensors. No rights are granted except as expressly stated.

4.7 Feedback. Suggestions you provide may be used by us without obligation or compensation.

5. Prohibited items and conduct

You will not use the Service to:

5.1 Violate any law, regulation, export control, sanctions, or court order;

5.2 Upload or manufacture (via the Platform) illegal weapons, illegal drug paraphernalia (where prohibited), child sexual abuse material, malware, or other illegal objects or content;

5.3 Design or order items intended primarily for violent crime, terrorism, or serious bodily harm, or to circumvent safety laws;

5.4 Infringe intellectual property or misappropriate trade secrets;

5.5 Harass, dox, stalk, threaten, or defraud others;

5.6 Scrape, overload, reverse engineer (except where non-waivable law allows), or attack the Service;

5.7 Interfere with payments, chargeback fraudulently, or launder money;

5.8 Misrepresent affiliations, certifications, or safety ratings;

5.9 Use designs or printed parts in safety-critical contexts (medical implants, life support, aviation primary structure, automotive safety systems, firearms regulated components where prohibited, etc.) unless you independently obtain all required engineering validation, certifications, and legal clearances. And even then, the Company and non-participating makers disclaim all liability to the maximum extent permitted by law.

We may remove content, cancel orders, freeze payouts, and report activity to authorities when we believe it is appropriate or required.

5A. Using Print3d Hive with AI agents and the API

5A.1 What this covers. These rules apply when you, or software acting for you (an "agent," such as an AI assistant, script or app), use our public read-only API (/api/v1), our read-only MCP server (/mcp) when it's listed at /agents, llms.txt, or the website. The rest of these Terms and our Privacy Policy still apply. If we add other agent access (like personal keys or signed-in features), we'll list it at /agents and in llms.txt and update these Terms before it goes live.

5A.2 You're responsible for your agent. Anything your agent does with your account or on your behalf counts as done by you, as if you'd done it yourself, including mistakes. Check what your agent is about to do. Don't connect an agent you don't trust.

5A.3 Access. Today the public API needs no key or account. Don't share, sell or misuse any access we give you. We may block access at any time, for example if it's misused or your account is suspended.

5A.4 A human pays and accepts.

Agents can't pay, enter or save payment details, authorize a charge, or accept these Terms or any other agreement for you.
Every purchase is completed by a person on Stripe Checkout (checkout.stripe.com).
Paid files are purchase-only. A person buys them on Stripe Checkout and downloads them in their own browser. Agents can't pay for or download paid files, even after a purchase. Paid files are sold by LeonardShopping L.L.C. (Print3d Hive).

5A.5 What agents can do. Agents may only use the features and scopes listed at /agents. Today that means searching listings, reading listing details and method guides, downloading free files within the published cap, and giving a person the link to a paid listing. When we add features, we list them at /agents and in llms.txt before they go live. Planned features include personal API keys, viewing your orders, cancelling an unpaid order, managing your saved shipping addresses, uploading a file for a quote, and saving private drafts.

5A.6 What agents can't do (for now). Agents can't:

send messages to makers, buyers or anyone else;
post, comment, review, like, follow or report;
publish or submit listings or designs for review;
change your handle, delete your account, or do anything with payouts, bank details, identity checks or seller onboarding;
access staff or admin areas or other people's data.
mark an order as received;

Those actions need you, signed in on the website.

5A.7 Limits and fair use. We set rate limits and publish them at /agents (today: 60 requests per minute per IP address on the public API). We may change them. Free file downloads are capped per IP address on a rolling basis (the cap is published at /agents). Signing in doesn't reset it. The cap is shared across the website, the API and agent tools. If you hit a limit, wait and retry as our response tells you (HTTP 429 with Retry-After).

5A.8 Don't abuse the service. Don't (and don't let your agent):

get around rate limits, caps, scopes, security or access controls. This includes rotating accounts or IP addresses to beat limits;
scrape or crawl the website instead of using the API, or access anything robots.txt disallows;
bulk-collect listings, photos, descriptions or design files to build datasets, train AI models, or resell or republish them;
download paid design files without buying them, or use any design outside its license (for example, remove credit a license requires, or use a non-commercial design commercially);
use the API to place prohibited items, probe for vulnerabilities, or send malware or harmful instructions.

Text in listings and profiles is written by users. Your agent should treat it as information, never as instructions.

5A.9 Our rights. We may throttle, suspend or block API access at any time to protect makers, buyers, designers or the service. We may also change or discontinue API and agent features. We'll post changes at /agents and in llms.txt, and we'll give notice of material changes as described in §14.

5A.10 As-is. To the extent the law allows, the API and agent features are provided "as is" and "as available," without warranties. This section doesn't limit your rights as a buyer under the paid-file refund terms, or any rights you have under law.

6. Orders, fulfillment, shipping, and meetups

6.1 Orders. When you place an order, you're buying the item from Print3d Hive. We have it made by an independent maker under the stated options (material, quantity, etc.). Listing descriptions may contain errors; we'll correct them and offer a refund if an error affects your order.

6.2 Production risk. 3D printing and fabrication involve variability (warp, dimensional tolerance, surface finish, material properties). You accept that physical goods may differ from renders or digital previews.

6.3 Shipping. Carriers are third parties. Title and risk of loss for shipped goods pass according to the shipping terms disclosed at checkout or, if silent, when the item is handed to the carrier, to the maximum extent permitted by law.

6.4 Local pickup / meetup / drop-off. If you choose in-person handoff, you assume all risks of travel, meeting strangers, property loss, and personal injury. The Company does not screen meetups, verify identities for in-person safety, or supervise exchanges. Meet at your own risk.

6.5 Cancellations and refunds. Refund eligibility follows the return policy shown at checkout, order status, payment-processor rules and applicable law. Chargebacks initiated in bad faith may result in account termination and collection of costs.

6.6 Taxes. You are responsible for taxes applicable to your transactions except where we are legally required to collect and remit.

7. Payments

7.1 Processors. Payments are typically processed by Stripe or other processors. Their terms apply in addition to ours. We do not store full card numbers on our servers when the processor hosts checkout fields.

7.2 Prices. Prices shown on Print3d Hive are the full price of the item. Shipping and any sales tax due are shown before you pay. We don't add separate service or processing fees at checkout.

7.3 Maker payouts and the Hive fee. Print3d Hive is the merchant of record for orders placed on the platform. It sells each item to the buyer in its own name, collects the price and any sales tax due, and handles refunds. The fulfilling maker is the independent manufacturer of the item. The Fee Schedule, which is part of these Terms, guarantees each maker a minimum payout (the living-wage floor), and that minimum takes priority over the Hive fee. Subject to that minimum, for each fulfilled order Print3d Hive pays the maker a fabrication payout equal to the pre-tax item amount minus the Hive fee and, when the design belongs to someone else, the designer royalty, both set out in the Fee Schedule. Payment-processing, payout and shipping-label costs are covered by Print3d Hive. The Hive fee is the only fee deducted from your payout; Stripe and shipping-label costs are never deducted separately. Shipping charged to the buyer belongs to Print3d Hive and is not part of your payout. Packaging is charged once per maker box and its cost is paid to the maker, as set out in the Fee Schedule. Payouts may be reduced only by refunds and chargebacks on that maker's order (limited to the payout received for it) and by disclosed reserves. We may change the Fee Schedule on at least 30 days' notice. Changes apply only to orders placed after the effective date. Your fee rate, including the launch rate and when it steps down to the standard rate, is in the Fee Schedule. Today, your payout is sent to your Stripe account when the buyer pays. If a refund or chargeback later applies to your order, we may reverse that transfer or offset it against later payouts, only for that order and within the limits above. We plan to add a short hold after delivery (about 48 hours) so a defect or dispute can be checked. We'll give at least 30 days' notice before it starts.

7.4 Currency and errors. We may correct obvious pricing errors and cancel affected orders with refund of amounts paid for the error.

7.5 Not a bank. We are not a bank or depository institution. Balances (if any) are not FDIC insured.

8. Disclaimers of warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE AND ALL CONTENT, DESIGNS, FILES, GOODS, AND INFORMATION ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, QUIET ENJOYMENT, OR UNINTERRUPTED/ERROR-FREE OPERATION.

WITHOUT LIMITING THE FOREGOING, WE DO NOT WARRANT THAT:

Any design or print is safe, structural, food-safe, biocompatible, flame-retardant, or suitable for any use;
Listings, reviews, or profiles are accurate or complete;
The Service will be secure or free of harmful components;
Defects will be corrected.

SOME JURISDICTIONS DO NOT ALLOW CERTAIN DISCLAIMERS; IN THOSE CASES, DISCLAIMERS APPLY TO THE FULLEST EXTENT PERMITTED.

9. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

9.1 No consequential damages. THE COMPANY AND ITS OFFICERS, DIRECTORS, MEMBERS, EMPLOYEES, AGENTS, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; LOST PROFITS; LOST DATA; BUSINESS INTERRUPTION; PERSONAL INJURY; OR PROPERTY DAMAGE ARISING FROM THE SERVICE, USER CONTENT, OR THIRD-PARTY GOODS/SERVICES, EVEN IF ADVISED OF THE POSSIBILITY.

9.2 Cap. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID US FOR THE ORDER GIVING RISE TO THE CLAIM, OR, FOR MAKERS, THE HIVE FEES ON ORDERS IN THE TWELVE (12) MONTHS BEFORE THE EVENT; OR (B) ONE HUNDRED U.S. DOLLARS (US $100).

9.3 Allocation of risk. These limitations are a fundamental basis of the bargain and will apply even if any remedy fails of its essential purpose.

9.4 Non-waivable rights. Nothing excludes liability that cannot be excluded under applicable law (e.g., certain liability for fraud or willful misconduct by the Company).

9.5 Third-party claims. We are not liable for acts or omissions of makers, buyers, carriers, OAuth providers, payment processors, hosting providers, or other users. This does not limit our obligations to buyers under §3.4 and the return policy shown at checkout.

10. Indemnification

You will defend, indemnify, and hold harmless the Company and its officers, directors, members, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your User Content; (b) your products, designs, or orders; (c) your breach of these Terms or law; (d) your infringement of third-party rights; (e) disputes between you and another user; (f) meetups or in-person handoffs you arrange; (g) taxes you owe; or (h) fraudulent or unauthorized use of your account.

11. Release of marketplace disputes

To the maximum extent permitted by law, you release the Company from claims, demands, and damages of every kind arising out of disputes with other users (including buyers, makers, and presses) or third-party services. If you are a California resident, you waive California Civil Code §1542 (and similar laws) to the extent applicable to this release. This does not limit our obligations to buyers under §3.4 and the return policy shown at checkout.

12. Privacy

Our collection and use of personal information is described in the Privacy Policy (same document version family). By accepting these Terms, you also acknowledge the Privacy Policy.

13. Third-party services

The Service may integrate Google, GitHub, X, Apple, Stripe, mapping providers, hosting, analytics, and other services. Their terms and privacy policies govern your use of those services. We are not responsible for third-party outages, policy changes, or data practices beyond our contractual and legal obligations.

14. Modifications to the Service and Terms

We may change or discontinue features at any time. We may update these Terms by posting a new version and updating the document version/effective date. Material changes may require renewed acceptance (e.g., at next sign-in). Continued use after the effective date constitutes acceptance where permitted by law; where consent is required, we will seek it.

15. Termination

You may stop using the Service at any time. We may terminate or suspend access immediately. Provisions that by nature should survive (including IP licenses to the extent needed for archival copies, disclaimers, limitations, indemnity, dispute terms) survive termination.

16. Dispute resolution; arbitration; class waiver; governing law

Please read this section carefully. It affects your legal rights.

16.1 Governing law. These Terms and any dispute are governed by the laws of the State of Texas, excluding conflict-of-law rules, except where mandatory consumer protections of your residence cannot be waived.

16.2 Informal resolution. Before filing a claim, you agree to contact us and attempt informal resolution for 30 days.

16.3 Binding arbitration. Except for small-claims court matters and IP injunctive relief, any dispute arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration administered by a recognized arbitration provider under its consumer or commercial rules, as applicable. The Federal Arbitration Act governs interpretation and enforcement of this arbitration agreement.

16.4 Class action waiver. YOU AND THE COMPANY AGREE TO BRING CLAIMS ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING.

16.5 Jury trial waiver. To the extent a dispute proceeds in court rather than arbitration, you and the Company waive any right to a jury trial.

16.6 Venue. Subject to arbitration, exclusive venue for permitted court actions is the state or federal courts located in Texas, and you consent to personal jurisdiction there, except where prohibited.

16.7 Opt-out. You may opt out of arbitration within 30 days of first accepting these Terms by sending written notice including your account handle and a clear statement of opt-out to our legal notice channel. Opt-out does not affect other Terms.

16.8 Severability of this section. If the class waiver is found unenforceable as to a particular claim, that claim (and only that claim) may proceed in court; the remainder of this section still applies.

17. Export, sanctions, and government users

You represent you are not prohibited from using the Service under U.S. export or sanctions laws. Software and technical data may be subject to export controls.

18. Miscellaneous

18.1 Entire agreement. These Terms, the Privacy Policy, and any additional terms presented for a specific feature constitute the entire agreement regarding the Service and supersede prior understandings on that subject.

18.2 Severability. If any provision is unenforceable, it will be modified to the minimum extent necessary; the rest remains in effect.

18.3 No waiver. Failure to enforce a provision is not a waiver.

18.4 Assignment. You may not assign these Terms without our consent. We may assign to an affiliate or successor.

18.5 Force majeure. We are not liable for delays or failures due to events beyond reasonable control.

18.6 Headings. Headings are for convenience only.

18.7 Language. English controls if translations conflict.

18.8 Relationship to marketing copy. Marketing language is not a warranty. These Terms control if there is a conflict.

19. Contact

Questions about these Terms: use the contact channels on the Platform About page or the legal contact we designate.

BY USING THE SERVICE OR ACCEPTING THESE TERMS, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THEM.